What Solvy stores, why it needs it, and where it goes.
This notice describes the information used to run Solvy AI, generate your content and keep your account connected across billing, brand assets and monthly history.
Information you provide
We may process account details, contact information, business descriptions, audience information, brand assets, logos, colors, fonts, references, monthly offers, priorities, uploaded files and the instructions you submit through the product.
Information generated by the service
Solvy stores product records such as generated months, post strategy, captions, CTAs, creative files, generation-job status, regeneration records, subscription status and usage allowances so the account can function over time.
How we use information
We use information to authenticate users, provide the monthly generation workflow, preserve brand settings, store content history, manage billing access, prevent abuse, troubleshoot problems, improve reliability and respond to support requests.
Service providers
Solvy relies on infrastructure and specialist providers to operate. Current product architecture may include Supabase for authentication, database and storage; OpenAI for AI generation; PayPal for billing; and Railway for hosting. These providers process data according to their own terms and privacy practices.
Payment information
The payment provider presented at checkout handles payment processing and recurring billing. Solvy may receive billing identifiers, subscription status, transaction references and customer information needed to determine access, but does not need to store your full card number on its own servers.
Storage and retention
Account and content data may be retained while your account is active and for a reasonable period afterward where needed for security, billing records, dispute handling, backup recovery or legal obligations. Retention periods can vary by data type and provider.
Security
We use authenticated access, private server-side credentials and access controls appropriate to the product architecture. No online service can guarantee absolute security, so use a strong password and protect access to the email account connected to Solvy.
International processing
Because cloud and AI providers operate across multiple regions, information may be processed in countries other than your own. Where required, appropriate contractual or legal safeguards should be used for cross-border processing.
Your choices
You can update account and brand information through the product where those controls are available, cancel future subscription renewal and contact us about access, correction or deletion requests. Some records may need to be retained where law, fraud prevention or billing requirements apply.
Changes and contact
We may update this notice when the product, providers or legal requirements change. Material updates should be reflected by changing the effective date. Privacy questions can be sent to contact@techmenagency.com.
